UserFaq

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Where are my web files stored?

If you have web files, you will have a shell account on the server to let you access them. The username for the shell will *not* be your full email address (as for most email accounts on our system), but just a username, eg. 'username', NOT 'username@domain.com'.

To get/put files from/into your shell account, please use an SCP client, not ftp. One such example for windows is WinSCP. Download and install it, then you can connect to services.erkkila.org using your shell username and passphrase (we use private/public keys for shell access, which you must set up with us ahead of time). Logging in will put you into your home directory; your web files will be in the 'htdocs' directory.

How do I change my shell password?

In order to change your shell account password, you will have to log into the shell and run 'passwd'. To get to the shell server, you must get an SSH client such as PuTTY for Windows. Download and install the client, then you can use it to connect to services.erkkila.org (setting it up to use your public/private key pair. Once you enter your shell username/passphrase, you will be at a prompt like "#" or "$". Just type 'passwd' (without the quotes) and follow the instructions. When you're done, type 'logout' or 'exit'.

Of course, this is mostly moot now since we don't allow shell access without a public/private keypair, and the only password you need to know is the passphrase on your key, NOT the shell password.

Can I have web counters?

If you have web stuff, we can set you up with web counters (just simple text, no graphics, but keeps track of per-host and total counts). You can have as many as you want.

How do I change my email (LDAP) password?

note that your mail password is separate from your shell password/passphrase. Changing one will *not* change the other.

to change ldap (ie mail) password, use '/usr/local/bin/ldappass' while logged into the shell, or use [1] from the web (it redirects to a secure form).

You can use the password change webpage for any of the domains we host; if your domain isn't listed, let us know.

How do I forward my email to another address?

To forward mail to an outside address, use [2]. If you prefer to do it yourself from the shell, create .courier containing only || dotforward and a .forward containing delivery address(es) in your home directory. Also in .forward you can put a line containing the full path to your .maildir and it will both forward the email and copy to your local mailbox. If you don't know what you're doing and just want standard forwarding, use the hyperlink above. Note that the webpage creates files that are root-owned, so you can't then change them from the shell. Also, it overwrites and/or deletes .forward and .courier, so if you keep stuff in there, you should manage it from the shell yourself.

Why don't you provide instructions for setting up Outlook or other Microsoft clients?

We provide instructions for Mozilla and Mozilla-like clients. If you're using IE you can gofuk (or figure it out on your own).

What settings should I use in my email client?

Basic

Account Name (used in Thunderbird/Mozilla/Netscape 6.* to identify separate email accounts): your email address goes here (username@domain.tld)

Your Name: enter your full name as you wish it to appear on emails.

Email Address: again, your email address (username@domain.tld)

Incoming Server Settings

Server type: IMAP. You will prefer this because it means you are not just downloading your mail to your local box, so you can access your mail from anywhere; plus, it keeps the mail on our server so you don't have to waste your hard drive space. But if you insist, POP is available as well (SSL is available on both types)

Server Name: services.erkkila.org

User Name: if you are @erkkila,org, just enter your username. If not @erkkila.org, enter your full email address, ie username@domain.tld.

Port:993 for IMAP or 995 for POP. It may fill this in automatically when you click on 'Use secure connection'.

make sure 'use secure connection (SSL)' is activated

if your client offers it, do not activate 'Use secure authentication'--it doesn't work yet.

Copies and Folders

If you like to place a copy of your outgoing emails in a 'sent' folder, make sure you select an appropriate one (in the Mozilla/Netscape 6 client you'd want to click on 'Other' and browse to the Sent folder off 'Inbox'. Otherwise, you may see errors every time you send mail. Same goes if you use Drafts and Templates, and possibly also for Spam folders (such as the built-in spam filtering using Mozilla)

Outgoing Mail Server Settings

Server Name: services.erkkila.org

Port: 25

Click on 'use name and password'

secure connection might not work; if it doesn't, just select 'No'.

If your email contains @erkkila.org your user name is just the username; otherwise, it's the full email address like username@domain.tld. (ie, same as what you used on incoming mail server.

Set it up to use TLS if available.

Is webmail available?

Yes.

if you prefer webmail, or use it while traveling, use https://services.erkkila.org/squirrelmail and log in with the username as indicated above for incoming mail server. Note that if you use pop instead of imap, your old mail won't be there. :)

Can I use my LDAP account to log into sites that support Open ID?

Yes! If you find a site that allows Open ID logins, you can enter as the url:

your_username.your_domain

eg

  • http://weirdo.erkkila.org
  • http://me.mcateer.org


(etc for any username/domain in LDAP on our system)

You will be asked for a password; this will be your email (LDAP) password. Once logged in, a cookie will be sent from our server. If you're set up to accept the cookie, your login for that url will be set for the next hour.

After the authentication step, you will be asked to confirm trust; that is, do you want to let the requesting site know you are valid. This step will not be in the cookie and must be confirmed every time.

See more about Open ID

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